BÜFA has established a whistleblower system with the appointment of an ombudsperson. Dr Caroline Jacob, a lawyer from Frankfurt am Main, is available as a contact person for all persons who wish to provide confidential information on suspicion of such a criminal offence or similarly serious irregularities with reference to the BÜFA Group. After the ombudsperson has examined the information, it will only be passed on to the responsible office of the BÜFA Group if the whistleblower expressly agrees to this.
Due to the lawyer’s duty of confidentiality, it is ensured that the identity of the whistleblower(s) is reliably protected and not disclosed to the BÜFA Group or third parties. In cases of doubt, the ombudswoman is also available for consultations. No costs are incurred in any case.